Blank Rome BReturn App (Fliplet Case Study)
Blank Rome’s BReturn app, a practical tool for employees to return to the office with ease and confidence, both during and following the COVID-19 pandemic, is featured in Fliplet’s latest case study. In particular, Fliplet highlights BReturn’s fast development, rapid response to change in guidance, and high levels of adoption and engagement. Blank Rome Partner and Houston Office Chair Susan L. Bickley, Chief Information Officer Frank Spadafino, and Director of Technology Innovation and Information Services Brad Miller also speak to the background, functionality, and positive results of the innovative app. The case study can be found here and is shared in part below.
Case Study Excerpt:
Background
Blank Rome is an Am Law 100 global law firm with 14 offices and more than 600 attorneys and principals who provide comprehensive legal and advocacy services to clients operating in the United States and around the world.
Underscoring the firm’s commitment to employee health and safety, Blank Rome developed BReturn, a practical tool for employees to return to the office with ease and confidence, both during and following the Covid-19 pandemic.
Problem
“Some people want a quiet work environment where they can get away from distractions caused by working at home, and others have a specific need to be in the office.” – Susan Bickley, Partner and Member of Blank Rome’s Coronavirus Task Force
After an extended time working remotely, some employees were ready or had a need to return to the office when the option became available again. Blank Rome sought to find a simple and efficient way to enable employees to do this while keeping their health and safety during the pandemic a top priority.
For employees to return to the office, the firm needed to be able to:
- Ensure employee health and safety during the Covid-19 pandemic
- Manage social distancing requirements by facilitating space and desk booking ahead of time
- Track contact between employees in real time through checking in and out of different spaces around the office
- Keep employees up to date with latest guidance and office statuses
Solution
“BReturn will make it possible for a limited number of employees to visit the office now and make for a smoother transition when it is safer for more employees to come to the office in the future.” – Frank Spadafino, Chief Information Officer at Blank Rome
With these key priorities in mind, the firm launched BReturn, an innovative app designed for employees to return to the office.
Led by Brad Miller, Director of Technology Innovation and Information Services at Blank Rome, the app was developed in just five weeks, piloted in June 2020, and rolled out firm-wide in July 2020, via their MDM (mobile device management solution) and their intranet platform.
“What makes the Fliplet platform most effective is its ease of use. BReturn was intentionally designed with a simple and clean interface that’s extremely intuitive to use and serves as an accessible one-stop-shop for everything employees need to return to the office.” – Brad Miller, Director of Technology Innovation and Information Services at Blank Rome
To read the full case study, please click here.