Executive Vice Chairman, NYSE, and Chief Experience Officer of the Intercontinental Exchange
Betty is the Chief Experience Officer at the Intercontinental Exchange (“ICE”) and Executive Vice Chairman for NYSE Group, a wholly owned subsidiary of ICE. In both roles, Betty is charged with enhancing and innovating the customer experience across the entire organization, as well as helping elevate relationships with the C-suites of ICE’s thousands of business partners.
Prior to joining the NYSE in 2018, Betty was an award-winning business journalist. She most recently anchored the Bloomberg Television Daybreak Asia program. She also co-created and anchored In the Loop for eight years on Bloomberg. Prior to the NYSE acquisition, Betty served as founder and CEO of Radiate. Radiate’s content aimed at empowering leaders with expert advice continues to scale through NYSE’s platforms today.
Before joining Bloomberg Television, Betty was an anchor for CNBC Asia based in Hong Kong. Prior to that, she was the Atlanta bureau chief for the Financial Times. Earlier in her career, Betty was the Taiwan bureau chief for Dow Jones Newswires and was a Hong Kong-based regional correspondent for the newswire. In 1997, she received a Dow Jones Newswires Award for her coverage of the Asian financial crisis. Betty is also author of the career guide Work Smarts: What CEOs Say You Need to Know to Get Ahead.
Betty earned a bachelor of arts degree in English from the University of Pennsylvania.
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