What Retailers Can Do about Racial Profiling in Stores
There have been several lawsuits in the news recently focusing attention on long-simmering complaints about the treatment of minorities by large retailers. What can organizations do to avoid claims of racial profiling in retail stores?
To ensure stores are following policies, experts suggest that retailers frequently review records of store apprehensions and audit stores for their adherence to policies. Some ideas to limit lawsuits:
- Assess whether loss prevention staff reflects the broader community. “A minimally creative plaintiff’s attorney will use racial disparity in a store’s staff to suggest that the store enforces a culture of discrimination that extends to racial profiling in shoplifting detentions,” says attorney Alan Freeman (Blank Rome LLP)
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“What Retailers Can Do about Racial Profiling in Stores,” by Garett Seivold was published in LPM Insider on March 29, 2017.